Privacy Policy

സ്വകാര്യതാ നയം

Last updated: January 22, 2026

Welcome to Engane.AI ("എങ്ങനെ.AI"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our Malayalam AI chatbot service.

എങ്ങനെ.AI-ലേക്ക് സ്വാഗതം. നിങ്ങളുടെ സ്വകാര്യത ഞങ്ങൾ മാനിക്കുന്നു, നിങ്ങളുടെ വ്യക്തിഗത ഡാറ്റ സംരക്ഷിക്കാൻ ഞങ്ങൾ പ്രതിജ്ഞാബദ്ധരാണ്.

1. Information We Collect

Account Information

  • Email address (for registration and login)
  • Name (optional, for personalization)
  • Password (securely hashed)

Chat Data

  • Conversation messages you send to the AI
  • AI responses generated for you
  • Conversation history (stored securely)

Usage Data

  • Device information and browser type
  • IP address (for security purposes)
  • Usage patterns and preferences

2. How We Use Your Information

  • To provide and improve our AI chatbot service
  • To personalize your experience based on your preferences
  • To maintain conversation history for context
  • To send important service updates and notifications
  • To ensure security and prevent abuse
  • To comply with legal obligations

3. Data Security

We implement industry-standard security measures to protect your data:

  • All data is encrypted in transit using HTTPS/TLS
  • Passwords are hashed using secure algorithms
  • API keys and sensitive data are encrypted at rest
  • Regular security audits and monitoring
  • Access controls and authentication mechanisms

4. Data Retention

  • Conversation history is retained based on your subscription tier
  • Free users: 25 conversations
  • Paid users: Up to 6 months of history
  • You can delete your conversations at any time
  • Account deletion removes all associated data within 30 days

5. Third-Party Services

We use the following third-party services:

  • AWS (Amazon Web Services): Cloud infrastructure and AI services
  • Sarvam AI: Malayalam text-to-speech services
  • Cloudflare: Content delivery and security
  • Google: Web search API for current information

These services have their own privacy policies and data handling practices.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of your data
  • Correction: Update or correct your information
  • Deletion: Request deletion of your account and data
  • Export: Download your conversation history
  • Withdraw Consent: Opt-out of non-essential data processing

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.